Privacy Policy

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This Privacy Policy describes how WorkAlign Hub, operated by Fitstrengthox at fitstrengthox.click, collects, uses, stores, and protects personal information when you purchase or participate in workspace ergonomics consultation services, including Express Desk Assessment, Full Workplace Ergonomics Review, and Executive Hybrid Workspace Package offerings.

1. Data Controller

The data controller responsible for your personal information is WorkAlign Hub, located at 1777 NE Interstate 410 Loop Ste 679, San Antonio, TX 78217, United States. For privacy-related inquiries, contact us at support@fitstrengthox.click or call +12108904040 during business hours.

2. Information We Collect

We collect information necessary to deliver ergonomics consultations and improve our services. Categories include:

• Identity and contact data: full name, email address, phone number, and billing address when you book a consultation package.
• Workspace and health-related preferences: descriptions of your desk setup, equipment models, work habits, and areas of physical discomfort that you voluntarily share during assessments.
• Session data: video recordings or screenshots only when you explicitly consent for remote assessments; session notes prepared by our specialists.
• Technical data: IP address, browser type, device information, and cookies as described in our Cookies Policy.
• Payment data: transaction identifiers and payment status processed through secure third-party payment providers; we do not store full credit card numbers on our servers.

3. How We Use Your Information

We process personal data for the following purposes related to our ergonomics consultation products:

• Scheduling, delivering, and documenting your consultation sessions.
• Preparing written assessment summaries, adjustment checklists, and follow-up recommendations.
• Responding to inquiries, rescheduling requests, and post-session support within the included timeframe of your package.
• Analyzing aggregated, anonymized trends to improve consultation methodologies and website usability.
• Complying with applicable laws, tax obligations, and dispute resolution requirements.
• Sending service-related communications; marketing messages only with your explicit opt-in consent.

4. Legal Basis for Processing

Depending on your jurisdiction, we rely on: (a) performance of a contract when you purchase consultation services; (b) legitimate interests in operating and securing our business, provided your rights do not override those interests; (c) consent where required, such as for optional session recordings or marketing emails; and (d) legal obligations where retention is mandated by law.

5. Sharing Your Information

We do not sell your personal information. We may share data with:

• Trusted service providers who assist with scheduling, video conferencing, payment processing, email delivery, and cloud storage, bound by confidentiality agreements.
• Your employer or facilities team only when you book a corporate package and authorize shared reporting.
• Authorities when required by valid legal process or to protect the rights and safety of Fitstrengthox, our clients, and the public.

6. International Transfers

WorkAlign Hub primarily serves clients in the United States. If you access our services from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. We implement appropriate safeguards for such transfers where required.

7. Data Retention

Consultation notes and assessment reports are retained for three years after your last session unless a longer period is required for legal or contractual reasons. Contact form submissions are retained for eighteen months. Payment records are kept for seven years in accordance with tax regulations. Session recordings, when collected, are deleted within ninety days unless you request earlier deletion.

8. Your Rights

Depending on applicable law, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to certain processing. California residents may have additional rights under the CCPA. To exercise these rights, contact support@fitstrengthox.click with sufficient detail to verify your identity. We will respond within the timeframe required by applicable law.

9. Security Measures

We implement administrative, technical, and organizational measures including encryption in transit via HTTPS, access controls for specialist accounts, and regular review of data handling practices. No method of transmission over the Internet is completely secure; we encourage you to use strong passwords and protect your account credentials.

10. Children's Privacy

Our ergonomics consultation services are directed at adults in professional settings. We do not knowingly collect personal information from individuals under sixteen years of age. If you believe we have collected such information, contact us immediately for deletion.

11. Third-Party Links

Our website may link to external resources such as Google Maps. Fitstrengthox is not responsible for the privacy practices of third-party sites. Review their policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our consultation products, technology, or legal requirements. Material changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acknowledgment of the revised policy.

13. Contact

For questions about this Privacy Policy or our handling of personal data related to workspace ergonomics consultations, contact WorkAlign Hub at support@fitstrengthox.click, call +12108904040, or write to 1777 NE Interstate 410 Loop Ste 679, San Antonio, TX 78217, United States.